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Q

My cruise was cancelled due to a previous global suspension. I rebooked and now my new cruise has been cancelled. What happens to my refund and/or Future Cruise Credit?

A

Sailings through April 10, 2020, and paid additional monetary funds on a new booking within this extended suspension period, you’ll receive two 125% Future Cruise Credits: one for the original booking and another equal to 125% of any monies paid towards cruise fare on the new booking. You are able to opt in to refund one or both via the link below.

Sailings departing April 11 – November 30, 2020, Australia sailings through the end of December, Jewel of the Seas February 14, 2021 sailing, Odyssey of the Seas sailings through April 17, 2022, that were cancelled on or before August 5th, 2020, Quantum of the Seas sailings cancelled on October 7, 2020, and paid additional monies on a new booking within this extended suspension period will receive one credit for the value of the original Future Cruise Credit plus 125% of any monies paid towards cruise fare on the new booking. You are still able to opt in to refund one or both cancelled bookings via the link below.

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