Guests can cancel existing orders for pre-cruise products including Shore Excursions, Beverage Packages, Specialty Dining and Spa services via Cruise Planner.
Guests who have a reservation with payment may also contact 22 51 37 90 for Pre-Cruise Planning Assistance.
If your cruise has been impacted by the Royal Caribbean cruise suspension, please visit our Health and Travel Alerts page here for more details on Onboard Credit.
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