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Q

If a mask is medically contraindicated because of my disability, who should I contact?

A

Please contact our Access Department at (866) 592-7225 or send an e-mail to special_needs@rccl.com so that our team can guide you on what documents will need to be submitted for consideration. You should contact them as soon as possible and ideally no later than 30 days before your cruise departs. You can also have your local travel agent or International Representative contact us. Should you require it, our fax number is (954) 628-9622. Mask-accommodated guests will still need to meet local face-covering ordinances at embarkation ports, ports of call, and other destinations outside of Royal Caribbean’s jurisdiction.

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