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Q

What happens if my Cruise with Confidence or Global Suspension Future Cruise Credit is more than my new cruise?

A

If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after you’ve completed your sailing.

If the same guests from the cancelled sailing are rebooked on a new reservation, any remaining balance from one person’s credit can be used to cover another passenger. However, remaining balances may not be transferred to new guests. For example:

Original Booking:

Susan Smith received a $1500 FCC

Jason Smith received a $500 FCC

New Booking – Credit CAN be used for another passenger:

Susan Smith’s Cruise Fare is $1000

Jason Smith’s Cruise Fare is $1000

Susan can use the rest of her FCC for Jason because he was a passenger on the original booking.

New Booking – Credit CANNOT be used for another passenger:

Susan Smith’s Cruise Fare is $1000

Tyler Jones’s Cruise Fare is $1000 – New Guest

Susan cannot use the rest of her FCC for Tyler because he was not a passenger on the original booking. Susan would be issued a new FCC, after the completion of her sailing, for the remaining $500. The FCC will need to be redeemed by the original expiration date or within 6 months later — whichever date gives Susan the most time to use it.

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