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Questions related to Future Cruise Credit (COVID-19)

If Royal Caribbean cancelled your cruise as part of our COVID-19 operations suspension, you can expect to receive your Future Cruise Credit via email by: February 4, 2022, if you were booked on the following sailings: Serenade of the Seas departing J...
Cruise with Confidence Future Cruise Credits expire May 31, 2022. You must redeem the FCC for a cruise that departs on or before December 31, 2022, or one year from the original sailing date, whichever is later. If Royal Caribbean cancelled your crui...
Future Cruise Credits in most cases are nontransferable. This means that you cannot use someone else’s credit for your own cruise fare nor vice versa. Any remaining balance on your credit will automatically be created into a new certificate after you...
If you wish to cancel with our Cruise with Confidence program: Please opt-in here, and we’ll take care of the rest! After you submit the form, we’ll verify that your reservation qualifies for this program. If it does, we’ll automatically cancel your ...
If you opted in for Cruise with Confidence, you will have two Future Cruise Credits — the original Future Cruise Credit and your Cruise with Confidence Credit. Your original credit will be reinstated with the prior Future Cruise Credit amount, along ...
This amount will be based on your total cruise fare paid (or Cruisetour, if applicable). And, we’re giving you a little extra, knowing that this is such a unique circumstance.
If the cruise fare on your new booking exceeds the Future Cruise Credit’s value, you will have to pay the difference. Alternatively, if the new cruise fare is lower than the Future Cruise Credit’s value, a new Future Cruise Credit will be issued for ...
Yes! Future Cruise Credits issued through the Cruise with Confidence program, or as part of our suspended operations due to COVID-19, can be used for any holiday sailing (Easter, Christmas, New Year’s), through December 31, 2022.
Given how fluid this situation is, and the opportunity to use the extra credit being offered, you have the option to request a refund by: January 21, 2022, if you were booked on: Serenade of the Seas departing January 8, 2022  – March 5, 2022 Vision ...
Both! You will receive your own Future Cruise Credit to the email on file and your Travel Advisor will receive information about your certificate as well. Please note: If you booked a Net Rate, we sent your Future Cruise Credit to your Travel Advisor...
Yes, you can use your Future Cruise Credit on an existing reservation. Just visit our Redemption page to get started.
If the cruise fare is less than the Future Cruise Credit amount, we will issue a new certificate for the remaining balance after you’ve completed your sailing. If the same guests from the cancelled sailing are rebooked on a new reservation, any remai...
Yes! If you’re sailing within a group booking, you can still redeem your Future Cruise Credit. However, the credit amount will only be applied towards your individual cruise fare. Please note: FCCs are redeemable towards cruise fare only and are not ...

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