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My cruise was cancelled due to a previous global suspension. I rebooked and now my new cruise has been cancelled. What happens to my refund and/or Future Cruise Credit?

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If you were booked on a sailing departing through April 10, 2020:

  • If you used a 125% Future Cruise Credit and paid additional monetary funds on a new booking within this extended suspension period, you’ll receive two 125% Future Cruise Credits: one for the original booking and another equal to 125% of any monies paid towards cruise fare on the new booking. You are able to opt in to refund one or both via the link below.

If you were booked on a sailing departing April 11, 2020 – April 30, 2021, Quantum of the Seas sailings cancelled on October 7, 2020, January 21, 2021, and February 9, 2021, Spectrum of the Seas sailings cancelled on February 18, 2021, or Odyssey of the Seas sailings cancelled on March 1, 2021:

  • If you used a 125% Future Cruise Credit and paid additional monetary funds on a new booking within this extended suspension period, you’ll receive one credit for the value of the original Future Cruise Credit plus 125% of any monies paid towards cruise fare on the new booking. You are still able to opt in to refund one or both cancelled bookings via the link below.

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