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Spm.

If I test positive for COVID-19 right before my cruise, at the terminal before the cruise, or on the cruise, what is your refund policy and what associated costs are covered?

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Guests sailing on or before April 30, 2022 will have the following COVID-19 Assistance at no extra charge. 

  • 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 14 days prior to the cruise or at the boarding terminal prior to the cruise. 
  • Pro-rated cruise fare refund if your cruise is cut short for reasons related to COVID-19. 
  • If you test positive for COVID-19 during the cruise, Royal Caribbean will cover the costs of COVID-19 related medical treatment onboard, any required land-based quarantine, and travel home for you and your Traveling Party. 

 

*Last modified October 29, 2021. Subject to change. “Traveling Party” means your family members living with you in the same household and traveling companions assigned to your stateroom on the cruise. Conditioned upon compliance with the RCG COVID-19 Policies and Procedures in effect at the time of the cruise. To qualify for a refund, you must present your verified positive test result in a form acceptable to Royal Caribbean International, if your COVID-19 test was administered by a provider other than one retained by Royal Caribbean. Additional terms and conditions apply. See our COVID-19 Refund and Cancellations Policy and your Cruise Ticket Contract for details.

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